"I wouldn't say all the time," Ross replied to the boy - young man, maybe, if he worked here. "But it's far from a rarity." The lifts were simply never high on Ross' priority list - or anyone else's, evidently. Eventually they got set back to rights, and they were almost never stopped long enough for it to be an actual problem. Just an inconvenience. This was something that happened in a building that had magic constantly thrumming through it, or so Ross had been told. (Maybe he would set Macnair on the Lift Issue, that sounded like an entertaining use of his junior assistant's efforts.)

"I don't believe we've met before," Ross said. He might as well get to know the boy, since they were here together.

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