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Maintenance
#1
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Maintenance

Need our staff team to move a thread around, bring something back from the dead, or sort out an issue with your account? You’ve come to the right place!

To have a completed thread archived, just post here with a clickable link to the URL and the year to which it should be archived.

To have an incomplete thread revived, post here with a clickable link to the URL. By default, all dead threads are revived to the Past forum. Please do not request to revive threads if you will not be able to reply to them within 48 hours. "Dead" threads are routinely archived.

If you've accidentally posted on the wrong character account in an IC forum, the account you posted it with should have the ability to delete it as well, or you can use the Polyjuice button to switch authorship to another account! If neither of these work, post below to let us know!

To reactivate or deactivate a character, request in this thread with or tagging the applicable account. Please remember that the CD, PB claims, past claims, etc. are your responsibility upon reactivation. Please do not reactivate more than five characters at a time.

If you have any other issues, feel free to post here for assistance!



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Instead, please contact @Ursula Black, @Aldous Crouch, @Cassius Lestrange, @Elias Grimstone, @Elladora Black, or @Elsie Beauregard with any questions, issues, or concerns.

#2
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(August 5, 2019 – 6:33 PM)Fortuna Bixby Wrote:
(August 5, 2019 – 6:29 PM)Aldous Crouch Wrote:
(August 5, 2019 – 6:23 PM)Roberto Devine Wrote: I have archived the above but the "Delete" button is now just going to an "Edit Post" page.

@Ursula Black IT IS NOT JUST ME
I had this issue, too, when trying to delete my absence to do a new one. I just ended up editing it instead..
I don't understand why it's doing this but you can still delete, on the edit post page there is a ribbon above the posting bit that has a checkbox for deleting. It's not as convenient but it should function, unfortunately I don't think I'm going to have time to try investigating it again until I'm back at the end of the month.




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#3
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I'm getting an issue on Adam's account where his top ribbon says he has one alert, but when I click it I see this:

screenshot

When I click "view all alerts" it displays a similarly blank list in my User CP, but neither of these actions clears my "ghost" alert (aka Adam's top ribbon still says 1 New Alert)

Adam's account is the only one having this issue (or at least only one I've seen so far). He's on the default skin if it matters.
#4
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(August 6, 2019 – 10:22 PM)Adam Ragge Wrote: I'm getting an issue on Adam's account where his top ribbon says he has one alert, but when I click it I see this:

screenshot

When I click "view all alerts" it displays a similarly blank list in my User CP, but neither of these actions clears my "ghost" alert (aka Adam's top ribbon still says 1 New Alert)

Adam's account is the only one having this issue (or at least only one I've seen so far). He's on the default skin if it matters.

Always tag @Ursula Black in software woes, please!


— Aldous walks with a cane and pronounced limp as the result of a splinching accident. —

— graphics by lady ❤ —
#5
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(August 6, 2019 – 10:22 PM)Adam Ragge Wrote: I'm getting an issue on Adam's account where his top ribbon says he has one alert, but when I click it I see this:

screenshot

When I click "view all alerts" it displays a similarly blank list in my User CP, but neither of these actions clears my "ghost" alert (aka Adam's top ribbon still says 1 New Alert)

Adam's account is the only one having this issue (or at least only one I've seen so far). He's on the default skin if it matters.

Alfred’s account also has a ghost alert. @Ursula Black
#6
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(August 15, 2019 – 2:17 PM)J. Alfred Darrow Wrote:
(August 6, 2019 – 10:22 PM)Adam Ragge Wrote: I'm getting an issue on Adam's account where his top ribbon says he has one alert, but when I click it I see this:

screenshot

When I click "view all alerts" it displays a similarly blank list in my User CP, but neither of these actions clears my "ghost" alert (aka Adam's top ribbon still says 1 New Alert)

Adam's account is the only one having this issue (or at least only one I've seen so far). He's on the default skin if it matters.

Alfred’s account also has a ghost alert. @Ursula Black

I've had this happen on a couple of accounts I haven't logged into for a while. I just went through it on Syd, hit "delete all alerts" on the little box that comes up and it clears it. I logged out and back in and nothing, so it sticks. Dunno if that helps or not.
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   Ophelia Devine


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#7
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Hallo! I've noticed that I'm not getting tags on the site, but I am getting notifications for other things like when someone posts in a thread I've started!

@Ursula Black – I know you're on absence (plus you might not the the notification for the tag? xDD) so just to put this out there!
#8
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I think it’s just since the software update—Olive did you switch on or whatever the thing you had to do to fix it last time?
(August 18, 2019 – 4:14 PM)Diana Fawley Wrote: Hallo! I've noticed that I'm not getting tags on the site, but I am getting notifications for other things like when someone posts in a thread I've started!

@Ursula Black – I know you're on absence (plus you might not the the notification for the tag? xDD) so just to put this out there!


— Aldous walks with a cane and pronounced limp as the result of a splinching accident. —

— graphics by lady ❤ —


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