He could tell none of his answers were of any comfort to the young girl at all. Faustus smiled apologetically to her. "I know you must be extraordinarily uncomfortable right now," he said gently, "But I want you to know this isn't the worst thing we've seen." It certainly wasn't, though he wasn't at all in a rush to tell her it certainly was the oddest thing they'd seen in a while.

In order to try and calm her down, he gestured to himself. "Where are my manners? My name is Faustus Prewett, I'm the Head Auror." He rose his eyebrows to her. "May I get your name please, miss?"